Site Administration The College of William and Mary
Survey

Survey Questions for MNTC Members and Non-members

Rating Scale: 1 = Poor, 2 = Below Average, 3 = Fair, 4 = Good, 5 = Excellent

Please rate the level of customer service at the MNTC:
1 2 3 4 5

Was the MNTC staff friendly and attentive? Did they attempt to satisfy your tennis needs?

1 2 3 4 5

How would you rank the quality of the activities and programs at the MNTC?

1 2 3 4 5

How would you grade the quality of tennis instruction at the MNTC?

1 2 3 4 5

How would you evaluate the court surface and other available facilities at the MNTC?

1 2 3 4 5

(Members only) Do you feel that the value of your membership increased this past year with the expansion in activities/programs and facilities upgrades?

1 2 3 4 5

What is or was your most enjoyable experience?

How would you assess your overall experience at the MNTC?

1 2 3 4 5

How can we make your experience at the MNTC more enjoyable?

Additional Comments:

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